Travel Pillow Vac Compressed Memory Foam Neck Pillow Airplane,Comfortable,Neck Support,Machine Washable,Airplanes Travel Essentials Accessories for Office,Flight,Cars Breaks Sleeping(Black)

Smell: Remove and wash/dry CSJT case with perfumed detergent for wash and perfume dryer sheet for dryer. When installing case back on phone pillow stuff, a couple dryer sheets on both sides to help with the smell. Two weeks later, there is zero chemical smell. On the initial day that I did it, the perfume was masking. The chemical smell somewhat, but they were battling for position with the dryer sheets winning for the most part.I sewed the elastic to where it is shorter, therefore making the buckles tighter. Although my idea worked, I actually made elastic strap too short. But now I can rest my chin on top of the electric strap. And it holds my head up. I will probably be cutting the thread on one of them and making it a little bit longer, so it doesn’t squeeze my face so bad. The picture with my eyes closed has me fully relaxed with all of my weight as if I’m asleep and as you can see my head is not drooping nor falling in between the pillow gap, and it is very comfortable having the weight of my chin on the strap, but if it wasn’t, I could probably slip a towel on top of it to make it softer

The pillow provides support with adaptable comfort through its medium-firm memory foam construction. It can be compressed to allow it to reduce to approximately one-fourth of its original dimensions, which helps in storage and transportability. While versatile enough to accommodate various sleeping positions, the pillow delivers peak performance in upright seated arrangements. Both the materials and overall design demonstrate robust durability against typical usage conditions, successfully balancing functional utility with practical mobility considerations.

ok but seems to be on the large size. my wife and I 6' tall felt it was a bit oversized. Can only tighten so much and it overlapped our chins

Great so far very comfortable and supportive. I did return the first one, the memory foam had a rip inside. Replaced with no problem the new one is what I wanted, great fit as I do have a big neck.

I sure hate long flights. I’ve tried several neck pillows in past. This one seems to be the best so far. Keeps neck straight with a better quality foam and fabric than my past pillows.

I really wanted to like this. I almost returned it thinking immediately upon receipt that it felt awfully heavy but I talked myself into keeping it by opting to not take some other items with me in my carry on. I practiced trying to roll it back up into the bag at home also but only one time. I got it in the bag and figured if I can do it once I’ll be able to do it again. Fast forward to my trip- after one short and one long haul flight is when buyers remorse settled in. I could not get comfortable with this pillow. It was either too tight and I felt like I was being choked, or my chin would fall onto the strap in the gap, squishing my cheeks and defeating the purpose of having a strap to close the ends to not have said gap. Ugh! It was hot on my neck despite the air blowing on me from above and it was just too dense. What I thought would be nice and supportive stiffness actually turned out to be a lack of ability to try different positions. At least with my old pillow I could have the opening in the front, back, or to the side. I didn’t want to give up yet but the weight became noticeable when actually having to lug it for a full day of airline travel. I also couldn’t get it back in the bag for only my second attempt at it no matter what I did. I started trying to roll it at about 45 mins left of my second flight and finally gave up when we were on final approach and I still didn’t get it bagged. I didn’t want to have the heavy, dense thing hanging off my carry bag on since we still had a taxi and train to catch (several more hours of travel) and other luggage back with us. In frustration I just abandoned it on the plane. What a waste of money. It was past the time to return it even if I did lug it around for the rest of my vacation.

Absolutely perfect for my 9 hr flight! So comfy and easy to carry. Just takes some effort to get it back in the bag but it does! I would recommend this item.

Update: the company offered me a refund for them and I appreciate that. Maybe they just weren't for us or bad luck. I found mine to be more comfortable than my husband did, my issue was just that the cover bag was ruined and had to lug it around expanded. I think it’s very hard to select something comfortable online.Original post: My pillow cover ripped when I opened it so the rest of my international travel I had a huge neck pillow to lug around. My husband found his to be useless as he said he could get it to support his chin. Disappointed!