Deliver to South Africa

For best experience Get the App

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App

Point your camera to download the app

Customer support

We're available 24/7 to help you!

ChacoChaco womens Sandal

Q: Is it normal for the heel strap (the only non-adjustable strap) to be loose, or do you think I need a smaller size?

My heel strap is loose also. I ordered a 9, as I am an 8.5, and I think they are just too big. I have a lot of room in front of my toe and behind my heel. Also, there is a lot of excess strap hanging down from tightening the straps to fit. And, like I mentioned, the heel still feels too loose. I think hiking in these would be a trip hazard and also cause blisters from rubbing at the heel. I am in the process of returning the 9's and getting 8's. I will post how the fit is when I get them in.

Q: Do you have to adjust the buckle every time you put these on? (as opposed to the slip on old zong ecotreads?)

Yes. You have to loosen them to take them off, and tighten them when putting them on. They often tighten more as you wear them, so you can either adjust them or keep them as is if you are comfortable

Q: is the base of this chaco gray or black?

Hi there! They are a grey/brown color according to the photo.

Q: how are these for gripping slippery surfaces. I need a pair for climbing waterfalls

I have worn my Chacos climbing a cliff out of a Quarry, along with hiking; I thought traction was alright. Just make sure you have the toe strap so it feels more secure, and you don’t trip.

4.4/5

Product ID: 525594771

Secure Transaction

Frequently Bought Together

Description

ChacoChaco womens Sandal

Have a Question? See What Others Asked

Is it normal for the heel strap (the only non-adjustable strap) to be loose, or do you think I need a smaller size?

Do you have to adjust the buckle every time you put these on? (as opposed to the slip on old zong ecotreads?)

is the base of this chaco gray or black?

how are these for gripping slippery surfaces. I need a pair for climbing waterfalls

Common Questions

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving over 300 million shoppers across more than 200 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

R2828

Duties & taxes incl.

South Africastore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership