Question 1

Hi why is delivery for 3 of them over £13?!

Accepted Answer

Hi there, I'm also having this issue - is the £13.50 delivery charge correct? Will be buying elsewhere if so.

Question 2

Which delivery service do you use?

Accepted Answer

hi melissa, we would use royal mail to send this itemhope this helps andrew

Question 3

I ordered 2 x Feliway refills. The package only contained 1 refill, and no paperwork. Can you send another please

Accepted Answer

There is only one Refill in the box so you should receive two boxes if that is what you ordered.
I have always been lucky with my orders over the years but I have never received paperwork with it as I always save them to my computer. Hope this helps you

Question 4

Can you use feliway with a new puppy in the house?

Accepted Answer

I rescued 2 cats in February this year. 
I already have 2 dogs at home (bichon and maltese) & while I expected some teething problems I thought it would settle down as my dogs have lived with & visited family who have cats. 
However, it was bedlam! One of our cats was VERY nervous of everything & had an upset tummy due to nerves & stress, everytime the dogs would even glimpse the cats coming downstairs they would go mental & chase them... this made poor Boo's tummy even worse & unfortunately he felt safest in my room & so ruined my bedding by messing on it. 
I had used the adaptil before for one of my dogs who has since passed away for her fear of fireworks & it was absolutely useless!
But last month I was at our pet shop & I asked what they thought of the feliway because I was hoping to help Boo become a little more settled. 
Anyway £31 later I plugged it in & Boo is a COMPLETELY  different cat now! We get literally leapt on for cuddles when we go in the kitchen!
However... about a week or two later my hubs & I were sitting watching TV & he asked me if the plug in was for dogs as well. 
I said no, the dog one is rubbish! & he said- well have you noticed how they haven't chased the cats once since we got it? & how they will just walk past them in the kitchen now? 
I actually hadn't thought about it, but was just getting along with days as normal ... BEFORE the cats arrived!! 
Yes! My dogs had totally chilled out!!  over the last couple of weeks the cats have started "looking" into the front room & then having a little explore. They still won't come in & sit with us, but I have had the cats & dogs together literally nose to nose giving them all treats together!... so ... coincidence? Well I did actually wonder. 
However yesterday & today my dogs have gone back to barking & chasing the cats as soon as they hear or see them! I looked & saw that the plug in had run out!! So in short I would have to say that whether it's 'supposed to' or not, it DEFINITELY had a calming effect on my dogs, made my cats more confident & settled (no more poorly tums!) & I think I absolutely 💯 need to refill asap! So here I am reordering so I have a harmonious household again!
Now.... if only they did one for grumpy husbands & moody teens life would be idyllic!!

Pet Type	Cat
Product Dimensions	11 x 11 x 11 cm; 8.6 g
Item model number	C23852J
Colour	Purple
Size	48 ml (Pack of 1)
Volume	48 Millilitres
Number of Items	1
Quantity	1
Batteries required	No
Batteries Included	No
Item Weight	8.6 g

FeliwayClassic 30 Day Cat Calming Odourless Refill for Pheromone Diffuser, 48ml - Helps Solve Common Signs of Stress in Cats & Kittens, Veterinary Recommended, Drug-free, Clinically Proven

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